OrderDak questions and answers
Short answers about what OrderDak does, what it costs, how to set it up and how your data is handled. Can't find yours? Ask the assistant at the bottom right, or see answers to real questions.
What is OrderDak?
OrderDak is order-entry software for distributors, wholesalers and manufacturers in India. It reads the purchase orders customers send on WhatsApp, by email, as PDFs, Excel sheets and photos, matches them to your Tally stock items and customers, checks price, credit limit and stock, and creates the sales order in Tally Prime. Your team only reviews the orders that need them.
Is it really free?
Yes. Your first 3 months (90 days from sign-up) are free, with everything unlocked and no limit on orders. You don't need a card to start.
What happens after 3 months?
You pay only for what you use, at our cost with no markup, from a prepaid balance you top up with ₹200, ₹500, ₹1,000 or ₹2,000. Reading one order costs about ₹0.25 (est.). We email you on day 75, 85 and 90, before anything changes.
Do I need a card?
No. You sign up with your email and a 6-digit code. You only add money to your balance if you keep using OrderDak after the free 3 months.
Which software does it work with?
Tally Prime 3.0 or later (beta), through an import file or the OrderDak bridge on your Tally PC. Busy and Marg get their own import files (beta), and any other software gets an Excel export. Zoho Inventory is in development.
Can it read Hinglish WhatsApp orders?
Yes. Typed WhatsApp orders in English and Hinglish, including several messages that make one order, are read today. Paste or forward them. A direct WhatsApp Business connection, handwritten slips and voice notes are in development.
Does the AI post orders into Tally by itself?
No. The AI only reads the order. Matching and the price, credit and stock checks are plain rules you control. Orders reach Tally only after they pass your rules or a person approves them.
Is my data safe?
Each company's data is kept apart from every other company's, sign-in uses one-time codes sent to your email, and every change to an order is written to an audit log. Your orders are not used to train AI models unless you choose to allow it.
Who is behind OrderDak?
OrderDak is made by Surge Software Solutions Private Limited in Bengaluru. The founder is Venu Gopal Reddy Muvva.
Can I talk to a person?
Yes. Ask the assistant at the bottom right. If it can't answer, leave your email and the founder replies, usually within 10 hours. You can also write to [email protected].
What will I pay after 3 months?
Only for what you use, at our cost: about ₹0.25 for each order the AI reads, ₹0.05 for each page of a photo or scan, and ₹0.04 for each buyer confirmation email (all estimates). You top up a balance in packs of ₹200, ₹500, ₹1,000 or ₹2,000.
What happens if my balance runs out?
OrderDak tells you how much the next order needs and keeps it waiting until you top up. Nothing is half-done, and no order is lost.
Does it work with my Tally?
TallyPrime 3.0 or later, with order processing enabled. Approved orders become Sales Orders you import in Tally, or the OrderDak bridge on the PC where Tally is open creates them (beta).
What happens to my data if I stop?
Ask us and we export it for you, then delete it. Your orders are never used to train AI models unless you choose to allow it.